Shipping, Returns & Refunds
We offer the ground shipping within the United States. Ground shipping is free on orders $45 and up. When you place an order with us, we’ll send you a confirmation email summarizing your order.
If you have questions about our return policy or the shipping services that we offer, please email [email protected]
If your order was shipped with the incorrect product(s) or was damaged during shipping, please email us and we’ll replace the items that were shipped in error or damaged in transit. We do not accept returns if your products have been opened, but please refer to our refund policy below.
We want all of our customers to feel good (no, great!) about their purchase and experience with our products. If you’re not 100% satisfied with the products that you ordered, we will offer a full refund or exchange within 30 days of your purchase. Email [email protected] and we’ll respond as soon as possible.
Our regular business hours are Monday – Friday, 9:00 am to 5:00 pm Pacific Time. If you’d like to speak with one of our team members, please call us at (503) 298-6814.
If you have additional questions about us, our products, or hemp extract, please visit our FAQ page.